Service menu that sells
Treatments and services with duration, price or price range, and photos, organised the way clients choose: by service, by staff member, or by occasion.
Websites and Online Booking for Spas and Salons
Clients want to book a treatment the moment they think of it, often late in the evening. We build spa and salon websites where they can see your services, choose a time, and get a reminder before they arrive, while every booking lands in your calendar.
§ 01 — Challenges
Where spa and salon leads are lost
Bookings happen after hours
Clients decide to book in the evening or on weekends, when nobody can answer a call or a message.
No-shows cost a full slot
A missed treatment cannot be resold at short notice, and reminders sent by hand are easy to forget.
Clients do not come back on time
Without a prompt, clients who should return in four to six weeks drift to another salon.
Messages in several apps
Requests arrive by phone, chat, social media, and email, and nobody sees the full schedule in one place.
§ 02 — Solution
What we build
Online booking
Clients pick a service and an available time that respects treatment length and preparation time between appointments.
Reminders and rebooking
Reminder emails before each appointment, and a prompt to book the next visit after it, when the treatment calls for a follow-up.
Gift and package enquiries
Clear enquiry paths for packages, events, and group bookings, routed to the right person on your team.
Local search and reviews
Location pages, Google Business Profile alignment, and a simple way to ask happy clients for a review.
Bookings in one place
Bookings and enquiries reach your calendar and CRM, so the front desk sees everything in one view.
§ 03 — Workflow
How an enquiry moves
Client opens the service menu on your website
Client chooses a treatment, staff member if offered, and an available time
Booking is confirmed and added to the calendar
Client receives a confirmation and a reminder before the visit
After the visit, a prompt suggests the next appointment
Happy clients are asked for a review
§ 04 — Sample journey
One client, start to finish
Illustrative example, not client data
- 10:30 pmA client decides to book a massage for Saturday and opens the spa's website on their phone.
- 10:32 pmThey choose a 60-minute treatment and an available Saturday afternoon slot.
- 10:32 pmThe booking is confirmed and appears in the spa's calendar. The confirmation includes a reschedule link.
- Fri 10:00A reminder email arrives the day before.
- Day 28A follow-up message suggests booking the next treatment.
§ 06 — Scope
Implementation scope
Usually included
- Service menu and treatment pages
- Online booking with treatment lengths and preparation time
- Confirmation, reminder, and rebooking emails
- Calendar and CRM connection
- Local SEO and review requests
- GA4 booking events
Depends on your setup
- Online payments and deposits (depends on your payment provider)
- Integration with an existing salon booking app (depends on its API)
- Photography and copywriting
§ 07 — FAQ
Frequently asked questions
We already use a salon booking app. Do we need a new one?
Not necessarily. If your app works, we can connect or embed it properly and improve the website around it. A custom booking flow makes sense only when your current tool limits you.
Can clients choose a specific staff member?
Yes, when the booking rules support it. We agree during scoping how staff, rooms, and treatment lengths should work.
Can you take deposits or payments?
Online payments depend on your payment provider and are scoped separately. We will tell you what is possible before you commit.
Ready to stop losing spa and salon leads?
Request a free project review or book a 20-minute consultation. We walk through your current enquiry flow and show what the first version of your system would include.